FAQ's - E-Locate

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We offer 24/7 Live Support for all your billing, payment, log in issues, search help & more! If you can't find a solution using our FAQ's below, feel free to contact us & be sure to include your username & the email address we have on file for you.

Support & Faqs FAQ: Troubleshooting Problems

The following is a list of all 8 frequently asked questions in the Troubleshooting Problems category that are currently in our database:

I can't seem to log in, what should I do?
I completed the sign up form once, but never finished. Now when I try to sign up again, it won't allow me to use my email address again, what should I do?
I didn't get my log in information or welcome email, what do I do?
I get a Java Script Error when using the members area.
I used to be able to LogIn, but now I can't, what should I do?
What is Live Support Solution?
When I try to register, the system says the email address I provided is already in use?
Why does my password get reset when I use the forgot password option?

Support & Faqs FAQ powered by Starsol Scripts.

I can't seem to log in, what should I do?
What payment options do you offer?
I didn't get my log in information or welcome email, what do I do?
When I try to register, the system says the email address I provided is already in use?